Shipping and Returns
Where do you ship?
Currently, Qunol.com ships within the United States only. We don’t yet offer international shipping, but it’s something we’re working toward for the future.
Do you offer free shipping?
Free shipping and handling is available on all orders totalling $25 or more (before taxes). A flat rate of $6.75 will apply for shipping & handling on orders under $25. Offer valid on ground shipping and only in the U.S.
How long will it take for me to receive my order?
Most orders will be processed and shipped within two to three business days. Orders placed on Friday after 4:00 pm EST., weekends, or holidays will be processed on the next business day. Please note that all processing times are estimates and may be
What is your return policy?
You can order with confidence at Qunol.com. When you make a purchase directly from Qunol.com, it comes at no risk to you. If for some reason you are not satisfied with a product purchased from Qunol.com, you may return it within 30 days of receipt fo
My order says it's still in transit. When will it arrive?
Once your order is in transit, it typically takes 7 to 10 business days to arrive from the date it was shipped. You can track your package's progress using the tracking information provided in your shipment confirmation email. Processing & Shipping T
How do I report a product complaint or issue?
Please contact Qunol customer service to document your complaint. The following information will be helpful:. This information will be shared with the Quality Control Team for review. Customer service can provide information about returns or replacem
My order was reshipped. What happened?
Your order was reshipped because there was an issue with the original delivery. This could be due to a lost package, delivery to the wrong address, or damage during transit. Your reshipped order should arrive within 7 to 10 business days. You'll rece
I purchased Qunol from a store or retailer. How do I get a refund or replacement?
For purchases made at retail stores, please return to the original location where you made your purchase to request a refund or exchange. Since retail stores manage their own transactions and inventory independently, products purchased in stores cann
I purchased from Amazon and have an issue with my order. What should I do?
Please contact Amazon Customer Support directly for any issues with orders purchased through Amazon. You can reach them at 1-888-280-4331. Since Amazon fulfills and ships these orders independently, products purchased from Amazon cannot be returned t